Question 1

What if I need help accessing content?

Accepted Answer

If you need assistance accessing any content, please contact our customer support team. We are here to help you resolve any issues and ensure you have full access to all your purchased materials.

Question 2

What if my package is lost or delayed?

Accepted Answer

If your package is lost or delayed, please contact our customer support team. While we are not responsible for shipping delays, we will work with you to resolve the issue. Please note that a reship fee may apply if the address provided was incorrect.

Question 3

Do you help me apply for funding?

Accepted Answer

Yes, we assist with funding pre-qualification and partner referrals through our collaborations with Novae, NBC, and DAC. Our team will guide you through the process to increase your chances of securing funding.

Question 4

Still need help?

Accepted Answer

You may contact us at info@pottsbusinessgroup.com or book a consultation at www.pottsbusinessgroup.com.

Question 5

How do I book a strategy call?

Accepted Answer

To book a strategy call, visit our website and navigate to the 'Consultations' section. Select a suitable time slot and complete the booking form. You will receive a confirmation email with further details.

Question 6

Do you offer refunds?

Accepted Answer

We do not offer refunds on digital products. For services not yet delivered, refunds are considered on a case-by-case basis. Please review our refund policy for more details.

Question 7

How do I cancel my membership?

Accepted Answer

To cancel your membership, please provide a 30-day written notice. You can submit your cancellation request through your account settings or contact our support team for assistance.

Question 8

How do I update my account or billing info?

Accepted Answer

To update your account or billing information, log in to your account on our website and navigate to the 'Account Settings' section. Here, you can make the necessary changes to your profile and payment details.

Question 9

What platform do you use for coaching access?

Accepted Answer

We use a secure, user-friendly platform for our coaching sessions. Details and access instructions will be provided upon booking your session. Our platform ensures a seamless and interactive coaching experience.

Question 10

How does the membership work?

Accepted Answer

Our memberships are designed to provide you with the resources, support, and guidance needed to elevate your business. Each tier offers a unique set of benefits tailored to different stages of business growth. Members gain access to exclusive content, personalized coaching, and a community of like-minded entrepreneurs. Choose the tier that best fits your needs and start your journey towards business success.

Question 11

What happens if my payment fails?

Accepted Answer

If your payment fails, you will have a 7-day grace period to update your payment information. During this time, your membership benefits will remain active. If the payment is not resolved within the grace period, your membership may be suspended.

Question 12

What’s included in each tier?

Accepted Answer

Each membership tier offers a distinct set of benefits: 
- **Starter**: Access to basic resources, monthly webinars, and community forums.
- **Legacy League**: Includes all Starter benefits plus advanced courses, bi-weekly coaching sessions, and priority support.
- **Millionaire Moguls**: All Legacy League benefits plus one-on-one strategy sessions, VIP event access, and personalized business audits.

Question 13

Do you ship outside the U.S.?

Accepted Answer

Yes, we ship physical products outside the U.S. Please note that international shipping fees and customs duties may apply. Delivery times may vary based on the destination.

Question 14

Do you guarantee funding or business results?

Accepted Answer

Potts Business Group does not guarantee funding or specific business results. Our services are designed to provide you with the tools and strategies to enhance your business potential, but success ultimately depends on your efforts and market conditions.

Question 15

Can I share my downloads with others?

Accepted Answer

No, digital products are licensed for individual use only. Sharing downloads with others is a violation of our terms of service and may result in account suspension.

Question 16

How do I know which funding option is right for me?

Accepted Answer

Our pre-qualification form routes you to the partner with the highest probability of approval. If you need guidance before applying, you may book a funding strategy consultation.

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